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Oral Science confirms its EMS shoppers will proceed to obtain assist relating to integration and upkeep instantly via EMS going ahead. Actually, as of March 8 2024, EMS requires that every one dental workplaces who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated merchandise via Oral Science, to contact EMS customer support at +1 (800) 367.0367 or custsvc@ems-na.com for questions or issues, and electronic mail EMS at emsrepairs@ems-na.com for service authorization, repairs upkeep or troubleshooting.
As per EMS’s directions, Oral Science can’t proceed providing service on EMS merchandise bought via the corporate. Nevertheless, Oral Science’s stock of EMS merchandise will stay obtainable to buy till full clearance.
“4 years in the past, Oral Science led the business via our partnership with EMS. Immediately, we sincerely remorse that EMS ended the connection with us. We perceive the irritation you could expertise surrounding this case. Our Dental Hygiene Specialist Crew is wanting ahead to the continued partnership with main and progressive Canadian dental workplaces,” commented Daniel Ménard, CEO and co-founder of Oral Science.
For questions or to share issues relating to these circumstances, please contact Daniel Ménard instantly at d.menard@oralscience.com
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