MONTREAL, March 28, 2024 – Oral Science  confirms its EMS purchasers will proceed to obtain assist concerning integration and upkeep straight by EMS going ahead. In actual fact, as of March 8 2024, EMS requires that each one dental places of work who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated products by Oral Science, to contact EMS customer support at +1 (800) 367.0367 or custsvc@ems-na.com for questions or considerations, and e-mail EMS at emsrepairs@ems-na.com for service authorization, repairs upkeep or troubleshooting.

As per EMS’s directions, Oral Science can not proceed providing service on EMS products bought by the corporate. Nonetheless, Oral Science’s stock of EMS products will stay out there to buy till full clearance. 

« 4 years in the past, Oral Science led the trade by our partnership with EMS. Right now, we sincerely remorse that EMS ended the relation with us. We perceive the irritation chances are you’ll expertise surrounding this case. Our Dental Hygiene Specialist Staff is trying ahead to the continued partnership with main and progressive Canadian dental places of work. », commented Daniel Ménard, CEO and co-founder of Oral Science.

For questions, or to share considerations concerning these circumstances, please contact Daniel Ménard straight at d.menard@oralscience.com

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